About Us
Ethan Medical (Pty) Ltd is a reputable South African company dedicated to supplying top-quality medical and surgical disposables and equipment to public and private hospitals, medical practices, and companies in South Africa and the SADC region. Our core values prioritize human service over mere business transactions. We achieve this by offering superior quality, competitively priced, technologically advanced medical products, backed by reliable after-sales support. Building trust with our customers is paramount to our approach.
We meticulously source our products from local and global manufacturers, aiming to establish and maintain our position as a leading provider of medical supplies. Through our direct accounts with principal manufacturers, we ensure a comprehensive range of products. If a specific item is not readily available, we proactively locate it to meet our customers’ requirements.
Mission Statement:
Our mission is to deliver quality medical and surgical consumables and equipment within South Africa and beyond, surpassing customer expectations while maintaining competitive costs.
Vision
Our vision is to provide unrivaled customer service, exceptional quality, and the most advanced products. We aim to be the preferred supplier for our valued customers, offering not only exceptional products but also personalized service. We go the extra mile to serve as a trusted partner, providing comprehensive medical supply solutions and reliable post-sales support.
Quality
We are unwavering in our commitment to delivering the highest level of quality in all our products and services. As a company operating in a field directly linked to people’s health and well-being, we embrace our responsibility and make no compromises when it comes to quality.
Values
Our values revolve around:
- Customer satisfaction: We prioritize meeting and exceeding customer expectations.
- Innovation: We foster a culture of innovation to continually improve our products and services.
- Integrity: We conduct ourselves with utmost integrity, ensuring transparency and honesty in all our interactions.
- Efficiency: We strive for operational efficiency to provide seamless experiences for our customers.
We are dedicated to serving our customers with integrity, excellence, and a genuine commitment to their healthcare needs.
