We strive to provide you with high-quality medical equipment and supplies. However, we understand that there may be instances where you need to return a product or seek a refund. We have established the following Refund and Returns Policy to ensure a fair and satisfactory experience for our valued customers:

1. Returns Eligibility:

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Some products may have specific eligibility criteria due to hygiene or safety reasons. Please check the product description or contact our customer support for more information.

2. Return Process:

• If you need to return a product, please contact our customer support within 7 days of receiving the item to initiate the return process.
• Our customer support team will provide you with detailed instructions on how to proceed with the return, including the return address and any required documentation.
• Please ensure that the returned item is securely packaged to prevent damage during transit.

3. Refunds:

• Once we receive and inspect the returned item, we will notify you of the status of your refund.
• If the return is approved, we will initiate a refund to your original method of payment.